Pump &
Equipment Support
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- every step of the way -
Pump Support from Knowledgeable Technical Reps
From over the phone to in-person repairs, if your equipment breaks down, we – the SealBoss Team of knowledgeable technical support representatives – will do our best to get you up and running as soon as possible.
A Midwestern contractor called and was having trouble pumping a polyurea joint filler on a high profile and time sensitive job.
A local SealBoss technical representative was able to meet the contractor at his shop in Kansas City the same day to take a close look at the JointMaster joint filling machine.
Upon initial inspection it was clear that JointMaster pump had not been serviced correctly. The ISO component of the material had been left in the pump for an extended period of time and had partially crystalized in the stainless steel hopper.
Pumps and Equipment don’t always get the treatment, care and maintenance they need to work properly.
This rugged JointMaster pump had been neglected and rebuilt before. It’s modular and sturdy design allows for a long service life and quick replacement of components.
Please call us for support and we will do our best to get you up and running.
After cleaning the crystalized material from the tank, the gear box cover was removed to inspect the chain and seized gears that may cause the pump to not pump material.
Once the motor mount was loosened, the chain was removed and the gears were checked. It was determined that the gear pump for the Iso component had seized and material had leaked from the seal which caused the gear to seize in place to the shank of the gear pump.
The hardened Iso component was carefully heated and softened till the gear was loose enough to turn by hand. The chain was re-tensioned and remaining material from the other hopper was pumped into a bucket for re-use.
The JointMaster machine was then thoroughly cleaned and a new gear pump for the Iso component was installed.
The whole process of diagnosis, purging, cleaning and installation of a new gear pump took approximately two hours.
The pump was now in working order and ready for use.
Which products are shown in the video?
Call Your SealBoss ® Technician
If you have any questions on SealBoss pumps and equipment, please contact our team of qualified SealBoss representatives. We provide on-site consultation & full systems training. Call us at 714-662-4445.
